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  • 👋Welcome
  • 🔧ZestyTools
    • ZestyTool
    • Proxy Tester
    • Zesty + CF VPN
  • 🍋Setting up your server
  • 🤞Need help choosing?
  • 📋Table of Contents
  • 📡Connecting
    • Connect to server (Windows)
    • Connect to server (macOS X)
    • Connect to server (Royal TS)
    • Connect to server (iOS)
    • Connect to server (Android)
    • Connect to server (Linux)
    • RDP Relay / Accelerator
  • 🔒Security
    • RDP Security, why?
    • RDPHelper
      • Setup 2FA (TOTP)
      • Whitelist IP Address
      • Blacklist IP Address
      • Change Password
      • Change RDP Port
    • How to change your RDP Port
      • RDP Change - ZestyTool
      • RDP Change - Manually
    • How to enable brute force prevention
    • How to setup DUO 2FA on RDP
    • How to change Windows password?
  • đŸ•šī¸Basics
    • How do I restart my server?
    • How do I update my server?
    • How to change RDP resolution
    • How to use BP Proxy Switcher
    • Is Discord on a server safe?
    • How to setup a proxy on a server
    • Things to check on before drops
  • 👨‍đŸ’ģSoftware
    • How to install Microsoft Edge
    • How to install NodeJS
    • How to install Java
    • How to install .NET 4.8+
  • đŸ“ĻOrders FAQ
    • Order Fulfilment
    • Can I have a refund?
    • How does billing work?
    • Apply discount code after order?
    • Which Crypto Currency do we accept?
    • What do I do if I missed a payment?
  • ⚡Troubleshooting
    • Troubleshooting Guide
    • How to change display colors on Windows RDP
    • How to turn down interpolation on MacOS Remote Desktop
    • How to change DNS servers
      • Change DNS - Windows
      • Change DNS - macOS X
    • How to check when the Windows server crashed?
  • ❓Server Questions
    • Why does it say my server is located elsewhere?
    • What comes installed on the server?
    • What kind of speeds should I be seeing?
    • Should I update my server when I get it?
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  • Basic troubleshooting
  • Steps in case the above don't work
  1. Troubleshooting

Troubleshooting Guide

Guide to help you troubleshoot lag to your server.

PreviousWhat do I do if I missed a payment?NextHow to change display colors on Windows RDP

Last updated 2 years ago

Basic troubleshooting

1. Have you checked task manager to see if you're using less than 95% of your CPU and RAM? 2. Have you restarted your server within the last week? If not, please do so as soon as possible. 3. Have you tried to reboot your local machine? If not, please reboot it as soon as possible. 4. Do you have discord installed on the server? If yes, uninstall it and use the browser version. 5. If you're from overseas, have you tried our RDP accelerator? If not, generate it on the site.

Steps in case the above don't work

Note that ALL steps below should be done on your local/home computer and not your server. Do not change any network settings on the server.

If none of the above work, there are two solutions we usually go to: 1. Change the display colors on RDP. (Windows) (macOS X) 2. Change DNS servers (Windows) (macOS X) 3. Use a VPN/Relay (Recommended for clients from Asian countries) We provide our own VPN (). If you are connecting from overseas, please generate an

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How to change display colors on RDP
How to turn down interpolation on MacOS Remote Desktop
How to change DNS servers
How to change DNS servers
Zesty CF VPN
RDP relay.