What do I do if I missed a payment?

Please open a ticket if your monthly payment has failed.

All subscriptions have a grace period of 3 days after the first payment has failed. This means that the payment will be retried 3 times after the first payment failure.

To update your billing, please do so by using our website's dashboard or by contacting support. If all payments have been missed then the subscription will automatically terminate, and your service will be wiped/destroyed without question.

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